We were talking about this yesterday. It's like a football player that doesn't like contact. It's like a fireman that's afraid of fire. It's like a garbage man who doesn't want to get dirty. I don't like to play Monday morning quarterback, but he had one job. To the general public, maybe it's a tough ask, but to me, that's what you signed up for. If that agency has a policy that they are to wait, then those policies are outdated. However, I'm assuming that he just locked up.
This guy is 54 years old and has been on the job 30 years. Token, you and I both know exactly what the mentality was. Retired on duty and complacency are phrases that comes to mind.