Valued PlayStation(R)Network/Qriocity Customer:We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:1) Temporarily turned off PlayStation Network and Qriocity services;2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and3) Quickly taken steps to enhance security and strengthen our network infrastructure by rebuilding our system to provide you with greater protection of your personal information.We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.For your security, we encourage you to be especially aware of email, telephone and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them as well.To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it: - U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228. - We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a "fraud alert" on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below: Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790 - You may wish to visit the website of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.Sincerely,Sony Computer Entertainment and Sony Network Entertainment=================================== LEGAL"PlayStation" and the "PS" Family logo are registered trademarks and "PS3" and "PlayStation Network" are trademarks of Sony Computer Entertainment Inc. (C) 2011 Sony Computer Entertainment America LLC. Sony Computer Entertainment America LLC919 E. Hillsdale Blvd., Foster City, CA 94404
(CNN) -- A hacker has obtained the personal information of PlayStation Network account holders and subscribers of the Qriocity streaming service, Sony said in a message to customers Tuesday.Sony's investigations over the past week determined that an "unauthorized person" had obtained users' names, home addresses, e-mail addresses, birth dates and passwords, according to a statement being sent to all account holders.The attack also has crippled Sony's PlayStation Network, which has some 70 million subscribers and has been down since April 20. The network lets customers download video games from the Web and play against each other online."While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility," said Sony Computer Entertainment and Sony Network Entertainment, which manage the two services, in a joint statement.The hacker could have taken credit card numbers, card expiration dates, billing addresses, answers to security questions and purchase history, but not credit-card security codes, they said.Sony is encouraging customers "to protect against possible identity theft or other financial loss" by reviewing credit-card statements. The company also suggested that some customers may want to place a "fraud alert" with credit bureaus.Sony did not say how many accounts had been compromised. A spokeswoman declined to comment Tuesday.Some subscribers reacted angrily to the news."You waited a WEEK to tell us our (personal) information was compromised?" one PlayStation user wrote on a Sony blog. "That should have been said last Thursday" -- the day when Sony first acknowledged the issue.The intrusions occurred between April 17 and 19, according to the statement. On April 20, Sony switched off the PlayStation and Qriocity online services, which have remained in the dark.Users and paid subscribers were also mostly in the dark until Tuesday about the reason for the lengthy outage or about when services would be reinstated.Sony initially said its PS network would be be back online within one to two days.On Tuesday, PlayStation spokesman Patrick Seybold wrote in a statement that it could take another week before they "expect to restore some services."
Damn. That's bad. They didn't notify me. Probably too late, but I'm going to cancel the card I used when I signed up for the network. All I ever did was buy add on shit, but that's probably enough.
Tell the bank you lost it, have them cancel it. Get a new one. Don't give the info to PS3.
Where did you get this?
It was an email from the Playstation Network sent to me at 9:11 p.m.
Once again, Xbox Live > PSN.
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