"Hope springs eternal."
This quote particularly struck me as insightful:
Yeah, why don't you design something besides a fucking box on wheels.
Or how about pay the employees for the value of their service. I would dare say that the guy taking my money at the local convenience store should be payed more than the guy who is responsible for screwing in the lugnuts for 8 hours a day.
Could you imagine getting paid $75,000 a year for a skill that could be performed by a 12 year old.