Never had a problem buying tickets from Stub Hub, Razor Gator, Seat Geek or any other outlet.
Bought tickets to a concert in Atlanta from Vivid Seats. Got raped.
Drove to Atlanta, stayed in a hotel, went to the venue and the fucking fuck at the door says "these are forgeries, the real tickets have already been used." I told him bull fucking shit, showed him the receipt where i bought them, but he wasn't budging. Told me to go to Will Call.
Fuck there says "this is what you get when you buy from a third party" and shoves the tickets back at me. I ask him what that means and he says "it means you're not going to this concert. Take it up with whoever sold the tickets to you."
My reaction was volcanic. He said he was going to get a supervisor. I told him to go ahead and save us a few steps and get his supervisor's motherfucking supervisor. I get the manager of the venue. Nice guy, sympathetic, understood the problem and found tickets for me to replace the ones I bought from Vivid.
Also told me to call Vivid Seats immediately to get a refund. I tried. Their customer service automated shit kept asking for an order number or a phone number. I entered one and then the other and kept getting kicked back to the "enter your order number" prompt with no way to get past it.
So fuck them.
Don't buy anything from Vivid Seats. They tried to rip me off and would have succeeded had it not been for the very accommodating manager of the venue.
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